B2B Onboarding Platform
$180K ARR in 6 months for a US SaaS startup
Client
Confidential
Industry
SaaS · USA
Duration
11 weeks
THE PROBLEM
A US-based SaaS founder had a validated idea for a B2B onboarding platform but no technical co-founder. Their manual onboarding process was becoming a bottleneck as they tried to scale — customers were churning during setup because the experience was too complex and too slow.
THE SOLUTION
We built the full platform from zero — product design, frontend, backend, and infrastructure. The result was a self-serve onboarding experience that reduced time-to-value for customers from days to under an hour.
RESULTS
The Outcomes
$180K
ARR in first 6 months
11 weeks
Zero to production launch
60%
Reduction in onboarding drop-off
4.8/5
Average customer onboarding rating
OUR APPROACH
How We Did It
4-week design sprint to validate UX before writing a line of code
Built a modular onboarding flow with conditional logic per customer segment
Integrated with their existing CRM and billing stack
Launched with a phased rollout to existing customers before public release
TECH STACK
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SpendSight
FinTech · Product Development
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